The Little-Known Fact About Your Cycle Time That Will Help You Make Reliable Delivery Commitments
Knowledge work is notorious for its unpredictable nature. There will always be a vast array of different scenarios that could possibly happen in the future. Frankly, it is just impossible to eliminate the uncertain and unknown. So, why do so…
The Sustainable Predictability Maturity Model: 5 Stages of Awareness
Nave is all about bringing awareness to the state of your delivery workflows. The sole goal that we have is to provide a level of transparency that helps managers continuously uncover what’s hindering their team performance. We strive to give…
How to Leverage Your Kanban Analytics in 4 Steps
How can you leverage your Kanban analytics to make the most out of your improvement efforts? Is there an approach that will enable you to continuously realize business outcomes using your past performance data? Yes, there is! And today, I’m…
Do You Really Need Predictability?
There are certainly business cases where predictability doesn’t actually matter. If you are working upon release dates that take place twice per year and you always meet these deadlines, or there are no deadlines at all and you deliver results…
This Is My Story… What’s Yours?
Once upon a time, I decided to join a digital signage startup. Back then, Nave was a software development agency and our purpose was to help startups drive their development efforts in the right direction. The company was aiming to…
How to Uncover the Impediments That Hinder Your Predictability in 3 Steps
Since I started my business, I’ve been constantly looking for opportunities for improvement. For me, these are optimizing the way we manage the work, improving our delivery speed, figuring out approaches to make my people more engaged and more motivated….
How to Unleash the Power of Your Highly Specialized Team (Using a Simple Process Policy)
If you’ve been managing highly specialized teams, you’ll certainly have seen how specialization dictates the priority of the work. Worse yet, it often creates road blocks preventing your team from delivering results quickly and efficiently. The fact is, specialization decreases…
How (Not) To Lose a Customer in Less Than Two Months
The way you manage your work has the potential to make or break your value proposition. Your ability to develop a continuous improvement mindset, keep your attention on your customer experience, collect feedback and incorporate it into the services you…
The 3 Fundamentals to an Accurate Flow Efficiency Calculation
“What is the industry standard of good flow efficiency?”, great question! Rather than just giving you an answer straight away, first, we need to spend some time going through the ins and outs of calculating flow efficiency and the outcomes…
How Much Data Do You Need to Make Reliable Delivery Predictions?
There are some questions that I get asked pretty much every single day. How much data do we need to make reliable delivery predictions? What if we don’t currently have any historical data? What if we have plenty of data,…
How to Manage Defects Effectively (Without Moving Cards Backward on Your Board)
A common scenario that often triggers teams to move cards backward on your Kanban board is handling defects during the ‘Testing’ phase. Way too often, when teams discover an issue with the implementation, they move the card back into the ‘Development’…
What Is Flow and How Can I Measure It?
What is flow and, most importantly, why does it actually matter? Enabling flow and keeping your attention on the main flow metrics will not only enable you to deliver results in a consistent predictable manner, but it’ll also pave the…
Achieving Sustainable Predictability Chapter 4: Setting and Managing Reliable Delivery Commitments
In this 4-part series, we’re going to take you through a sneak-peek into the realm of achieving sustainable predictability. In the third chapter, we talked about how to use data-driven decision making to improve your business outcomes. Today, I’d like…