Managers all over the world embrace flow metrics and analytics to optimize their workflows and drive continuous improvement initiatives. And there is no doubt about it, this approach is foundational for achieving sustainable business agility and building resilience. However, here…

Where does the process of building predictable workflows start? What, first and foremost, needs to happen to enable you to make reliable delivery commitments and hit your targets consistently? Ultimately, achieving sustainable predictability begins with a shift in your perspective…

Knowledge work is notorious for its unpredictable nature. There will always be a vast array of different scenarios that could possibly happen in the future. Frankly, it is just impossible to eliminate the uncertain and unknown. So, why do so…

There are certainly business cases where predictability doesn’t actually matter. If you are working upon release dates that take place twice per year and you always meet these deadlines, or there are no deadlines at all and you deliver results…

Once upon a time, I decided to join a digital signage startup. Back then, Nave was a software development agency and our purpose was to help startups drive their development efforts in the right direction. The company was aiming to…

Since I started my business, I’ve been constantly looking for opportunities for improvement. For me, these are optimizing the way we manage the work, improving our delivery speed, figuring out approaches to make my people more engaged and more motivated….

If you’ve been managing highly specialized teams, you’ll certainly have seen how specialization dictates the priority of the work. Worse yet, it often creates road blocks preventing your team from delivering results quickly and efficiently. The fact is, specialization decreases…