Effective demand management is the cornerstone of delivering results in a consistent manner and keeping your commitments. And the balance between demand and capacity is in its foundation. When demand exceeds your capability, delivery times increase and, in the end,…

2020 has been, undoubtedly, a markedly unusual year for a variety of businesses. Teamwork and collaboration have had all sorts of new challenges thrown their way, and so assessing our performance has never been so vital. Luckily, 2020 has also…

Introducing WIP limits is one of the most powerful approaches to reduce delivery times by aligning demand with capacity and keeping the focus on the most important work.  Often though, introducing WIP limits meets resistance from within the team. People…

When it comes to product management, the most pressing question always seems to be “When will this be done?”. Probabilistic forecasting has been proven to be one of the most reliable methods to make future predictions while achieving maximum accuracy…

If there are ghosts, goblins, witches, superheroes, cartoon characters, and a wild variety of oddly-dressed creatures knocking on your door and shouting “trick or treat!”, chances are it’s Halloween. You’d better cover your bases and shell out the sweets, or…

All too often, as you are just getting started with evaluating your flow metrics, you find that the data you have collected is entirely unreliable. As a result, it is impossible to use that data to make data-driven decisions. Most…

Every business strives to realize more revenue with less cash burn while continuing to delight their customers. Often though, the main sources of inefficiencies preventing business success are invisible. You need to turn on the light and reveal the current…

Story sizing into even pieces is a widely-spread activity, often considered to be a prerequisite to making reliable future predictions. The concept of artificially splitting your work items into even pieces to be able to produce an accurate delivery forecast…

How do you know which work item to start next? If you’re a Scrum practitioner you would probably sit down twice a month and arrange the top x number of items so your team knows what to work on. Usually,…

The typical narrative surrounding growing businesses is that, when the demand starts rising, they find they are struggling to cope. With a tremendous amount of customer requests constantly coming your way, you would probably assume that with the growth of…