{"id":5420,"date":"2023-04-27T09:00:27","date_gmt":"2023-04-27T07:00:27","guid":{"rendered":"https:\/\/getnave.com\/blog\/?p=5420"},"modified":"2023-04-26T15:04:12","modified_gmt":"2023-04-26T13:04:12","slug":"3-challenges-kanban-metrics","status":"publish","type":"post","link":"https:\/\/getnave.com\/blog\/3-challenges-kanban-metrics\/","title":{"rendered":"The Top 3 Challenges in Interpreting Kanban Metrics and Using Them to Drive Meaningful Change"},"content":{"rendered":"<div class=\"cf-14869-area-150045\"><\/div>\n<p><em>Kanban metrics without context is just numbers. Today, we\u2019ll reveal 3 ways you can make the most of your data and drive meaningful change across the board.<\/em><\/p>\n<p>As leaders, we spend a lot of time talking about data as though it\u2019s the be-all, end-all goal.<\/p>\n<p>Here is the thing, though:<\/p>\n<p>Data without a story is just numbers. Your <a href=\"https:\/\/getnave.com\/blog\/kanban-metrics\/\" target=\"_blank\" rel=\"noopener\">Kanban metrics<\/a> are not good for much without knowing the specific situation they were measured in.<\/p>\n<p>You need clarity to drive meaningful change. And if utilized appropriately, your metrics can be the means to achieve that.<\/p>\n<p>So where does the challenge come from? Well, if you don\u2019t take into account the context behind them, or if you\u2019re interpreting them in isolation then you run the risk of jeopardizing your entire business agility initiative.<\/p>\n<p>And there are 3 simple things you can do to ensure you get the most out of your data.<\/p>\n<h2>3 Challenges When It Comes to Interpreting Kanban Metrics<\/h2>\n<p>In my experience, I\u2019ve discovered that there are 3 main challenges that arise when interpreting Kanban metrics. Let\u2019s explore how to overcome each of them.<\/p>\n<h3>#1 Lack of Context<\/h3>\n<p>Metrics like <a href=\"https:\/\/getnave.com\/blog\/little-known-fact-about-cycle-time\/\" target=\"_blank\" rel=\"noopener\">cycle time<\/a> and <a href=\"https:\/\/getnave.com\/blog\/kanban-throughput\/\" target=\"_blank\" rel=\"noopener\">throughput<\/a> are highly dependent on the specific context in which they are measured.<\/p>\n<p>For example, your long cycle time is usually a result of a hidden blocker in your system that\u2019s messing up your performance.<\/p>\n<p><strong>Unless you understand which impediments are slowing you down, it\u2019s going to be hard for you to draw any meaningful conclusions.<\/strong><\/p>\n<p>To help you figure out what\u2019s impacting your delivery speed, you can use the <a href=\"https:\/\/getnave.com\/cycle-time-breakdown-chart\" target=\"_blank\" rel=\"noopener\">Cycle Time Breakdown Chart<\/a> to <a href=\"https:\/\/getnave.com\/blog\/blocker-clustering\/\" target=\"_blank\" rel=\"noopener\">automatically collect information that identifies the blockers<\/a> that are dragging down your cycle time.<\/p>\n<p><a href=\"https:\/\/getnave.com\/blog\/wp-content\/uploads\/2023\/04\/lack-of-context.png\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-5421\" src=\"https:\/\/getnave.com\/blog\/wp-content\/uploads\/2023\/04\/lack-of-context.png\" alt=\"Lack of Context \" width=\"1999\" height=\"852\" srcset=\"https:\/\/getnave.com\/blog\/wp-content\/uploads\/2023\/04\/lack-of-context.png 1999w, https:\/\/getnave.com\/blog\/wp-content\/uploads\/2023\/04\/lack-of-context-300x128.png 300w, https:\/\/getnave.com\/blog\/wp-content\/uploads\/2023\/04\/lack-of-context-1024x436.png 1024w, https:\/\/getnave.com\/blog\/wp-content\/uploads\/2023\/04\/lack-of-context-768x327.png 768w, https:\/\/getnave.com\/blog\/wp-content\/uploads\/2023\/04\/lack-of-context-1536x655.png 1536w, https:\/\/getnave.com\/blog\/wp-content\/uploads\/2023\/04\/lack-of-context-585x249.png 585w\" sizes=\"auto, (max-width: 1999px) 100vw, 1999px\" \/><\/a><\/p>\n<p>In the example above you can see that <strong>38% of the blocked time is being caused by <em>Unclear Requirements<\/em><\/strong> and a further <strong>32% by <em>Expedite Requests<\/em><\/strong>. These two blockers are clearly the ones you should focus on tackling.<\/p>\n<div class=\"cf-14869-area-150047\"><\/div>\n<h3>#2 Risk of Misinterpretation<\/h3>\n<p>Metrics like lead time and cycle time can be highly variable, and there are underlying reasons for those variations. These reasons follow patterns, and you need to understand what those patterns are.<\/p>\n<p>Let\u2019s say you notice a sudden increase in your lead time; this may be due to a work practice that no longer serves you, but it could also be due to changes in customer expectations or in the type of work being done.<\/p>\n<p>How do you know which it is?<\/p>\n<p><strong>The best way to interpret your Kanban metrics is to use multiple metrics together.<\/strong><\/p>\n<p>Suppose a team is tracking <a href=\"https:\/\/getnave.com\/blog\/how-to-implement-wip-limits\/\" target=\"_blank\" rel=\"noopener\">work in progress (WIP)<\/a>, cycle time, and throughput. They notice that their WIP levels have been consistently high while cycle time and throughput have been low.<\/p>\n<p>By looking at these 3 Kanban metrics together the team can infer that they have too much work in progress, causing fewer items to be completed overall.<\/p>\n<p>To address this issue, the team might decide to <a href=\"https:\/\/getnave.com\/blog\/set-wip-limits\/\" target=\"_blank\" rel=\"noopener\">apply WIP limits<\/a> and focus on completing outstanding work before starting new items. By doing this they\u2019ll reduce cycle times and increase throughput, which in turn leads to a faster time to market.<\/p>\n<p>In fact, there is a mathematical equation that shows the relationship between these three metrics and how changing one inevitably affects the other two. This equation is called <a href=\"https:\/\/getnave.com\/blog\/littles-law\/\" target=\"_blank\" rel=\"noopener\">Little\u2019s Law<\/a> and it provides a blueprint of process policies to improve your predictability.<\/p>\n<h3>#3 Resistance to Change<\/h3>\n<p>Implementing new change management initiatives can be challenging. When your Kanban metrics indicate that it\u2019s time to disrupt the status quo, <a href=\"https:\/\/getnave.com\/blog\/overcome-resistance-to-change\" target=\"_blank\" rel=\"noopener\">people tend to resist change<\/a> because we\u2019re calling the way they\u2019ve been doing things so far into question.<\/p>\n<p><strong>To overcome resistance to change, it&#8217;s essential to foster a culture of continuous improvement.<\/strong><\/p>\n<p>This means empowering your team members to speak up and <a href=\"https:\/\/getnave.com\/blog\/encourage-acts-of-leadership-at-all-levels\/\" target=\"_blank\" rel=\"noopener\">encouraging acts of leadership at all levels<\/a>.<\/p>\n<p>Creating a culture of continuous improvement requires a few key elements.<\/p>\n<p>First, encourage everyone to identify problems and suggest improvements. This can be done through regular retrospectives, where the team reflects on what&#8217;s working well and what needs their attention.<\/p>\n<p>Second, create a safe space for experimentation and innovation. This means encouraging people to try new things and take risks, even if they might not work out (and letting them know that failure is actually just another form of progress!).<\/p>\n<p>Finally, have a clear and transparent process for implementing changes. Make sure that everyone understands what changes are being made, why they&#8217;re being made, and how they will be implemented.<\/p>\n<p>It\u2019s important to communicate to your team members all the benefits of the new change (and address all their concerns) so that everyone understands the \u201cwhy\u201d behind the \u201cwhat.\u201d<\/p>\n<p>Here\u2019s your action item for today: If you haven\u2019t already, <a href=\"https:\/\/getnave.com\/kanban-dashboards?utm_source=blog&amp;utm_medium=post&amp;utm_campaign={{3-challenges-kanban-metrics}}\" target=\"_blank\" rel=\"noopener\">go ahead and connect Nave\u2019s analytics suite to your current management platform (it\u2019s free for 14 days)<\/a> \u2192<\/p>\n<p>Once you\u2019re set up, take a look at your metrics and send me a note on <a href=\"https:\/\/www.linkedin.com\/in\/siderova\/\" target=\"_blank\" rel=\"noopener\">LinkedIn<\/a> about what you see. I\u2019d love to hear what you discover.<\/p>\n<div class=\"cf-14869-area-125960\"><\/div>\n<p>Thank you for tuning in with me today, my friend! I\u2019m looking forward to seeing you again next week, same time and place, for more action-packed managerial insights. Bye for now.<\/p>\n<div class=\"cf-14869-area-150046\"><\/div>\n<div style='text-align:left' class='yasr-auto-insert-visitor'><\/div>","protected":false},"excerpt":{"rendered":"<p>Kanban metrics without context is just numbers. Today, we\u2019ll reveal 3 ways you can make the most of your data and drive meaningful change across the board. As leaders, we spend a lot of time talking about data as though it\u2019s the be-all, end-all goal. Here is the thing, though: Data without a story is [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":5425,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"yasr_overall_rating":0,"yasr_post_is_review":"","yasr_auto_insert_disabled":"","yasr_review_type":"","footnotes":""},"categories":[69,7],"tags":[],"class_list":["post-5420","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-process-improvement","category-project-management"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Top 3 Challenges in Interpreting Kanban Metrics and Using Them to Drive Meaningful Change | Nave<\/title>\n<meta name=\"description\" content=\"Kanban metrics without context is just numbers. Today, we\u2019ll reveal 3 ways you can make the most of your data and drive meaningful change across the board.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/getnave.com\/blog\/3-challenges-kanban-metrics\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Top 3 Challenges in Interpreting Kanban Metrics and Using Them to Drive Meaningful Change | Nave\" \/>\n<meta property=\"og:description\" content=\"Kanban metrics without context is just numbers. Today, we\u2019ll reveal 3 ways you can make the most of your data and drive meaningful change across the board.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/getnave.com\/blog\/3-challenges-kanban-metrics\/\" \/>\n<meta property=\"og:site_name\" content=\"Nave Blog: Expert tips and guidelines for agile teams\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/getnave\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/NaveHQ\" \/>\n<meta property=\"article:published_time\" content=\"2023-04-27T07:00:27+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/getnave.com\/blog\/wp-content\/uploads\/2023\/04\/3-challenges-in-kanban-metrics-illustration.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"6720\" \/>\n\t<meta property=\"og:image:height\" content=\"3180\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Sonya Siderova\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@https:\/\/twitter.com\/NaveHQ\" \/>\n<meta name=\"twitter:site\" content=\"@getnave\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Sonya Siderova\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/getnave.com\/blog\/3-challenges-kanban-metrics\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/getnave.com\/blog\/3-challenges-kanban-metrics\/\"},\"author\":{\"name\":\"Sonya Siderova\",\"@id\":\"https:\/\/getnave.com\/blog\/#\/schema\/person\/d758aa37dbe33f3696219f81bc52a5ea\"},\"headline\":\"The Top 3 Challenges in Interpreting Kanban Metrics and Using Them to Drive Meaningful Change\",\"datePublished\":\"2023-04-27T07:00:27+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/getnave.com\/blog\/3-challenges-kanban-metrics\/\"},\"wordCount\":887,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/getnave.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/getnave.com\/blog\/3-challenges-kanban-metrics\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/getnave.com\/blog\/wp-content\/uploads\/2023\/04\/3-challenges-in-kanban-metrics-illustration.jpg\",\"articleSection\":[\"Process Improvement\",\"Project Management\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/getnave.com\/blog\/3-challenges-kanban-metrics\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/getnave.com\/blog\/3-challenges-kanban-metrics\/\",\"url\":\"https:\/\/getnave.com\/blog\/3-challenges-kanban-metrics\/\",\"name\":\"The Top 3 Challenges in Interpreting Kanban Metrics and Using Them to Drive Meaningful Change | Nave\",\"isPartOf\":{\"@id\":\"https:\/\/getnave.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/getnave.com\/blog\/3-challenges-kanban-metrics\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/getnave.com\/blog\/3-challenges-kanban-metrics\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/getnave.com\/blog\/wp-content\/uploads\/2023\/04\/3-challenges-in-kanban-metrics-illustration.jpg\",\"datePublished\":\"2023-04-27T07:00:27+00:00\",\"description\":\"Kanban metrics without context is just numbers. 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