{"id":6304,"date":"2024-08-08T09:00:52","date_gmt":"2024-08-08T07:00:52","guid":{"rendered":"https:\/\/getnave.com\/blog\/?p=6304"},"modified":"2024-08-07T18:23:50","modified_gmt":"2024-08-07T16:23:50","slug":"why-blockers-can-not-be-overlooked","status":"publish","type":"post","link":"https:\/\/getnave.com\/blog\/why-blockers-can-not-be-overlooked\/","title":{"rendered":"Why Blockers Can\u2019t Be Overlooked (+How to Manage Them Effectively!)"},"content":{"rendered":"<div class=\"cf-14869-area-150045\"><\/div>\n<p>Today, let\u2019s take a step back to basics and talk about blockers: what they are, why it\u2019s crucial to keep your finger on the pulse of blocked work, and what opportunities come with handling them head-on.<\/p>\n<p>Let\u2019s be real&#8230; blockers often don\u2019t get the attention they deserve, but by the end of this article, I hope to spark some ideas on how to move from feeling stuck when facing blockers to feeling empowered to manage them effectively.<\/p>\n<h2>Discovering the True Impact of Blockers<\/h2>\n<p>So, why are blockers such a big deal? Blockers are any impediments or obstacles that prevent a work item from moving forward in your process.<\/p>\n<p>Unclear requirements, lack of expertise, third-party dependencies, or waiting for customer feedback are just a few reasons that cause blockers. Despite your team having the capacity to handle the work, these issues bring progress to a halt.<\/p>\n<p>Think about it: there\u2019s a high chance that blocked work is one of the top reasons you\u2019re experiencing delays.<\/p>\n<p><strong>Yet, the biggest issue we face is our own mindset.<\/strong><\/p>\n<p>We often act like there\u2019s nothing we can do about blockers. We let them sit there, out of our control, sometimes even giving them a dedicated column as if blocking work is just a standard step in our delivery process.<\/p>\n<p>This mindset is all wrong.<\/p>\n<p>We shouldn\u2019t see blocked work as something beyond our control.<\/p>\n<p>Instead, we need to bring awareness and hold our teams to the same standard.<\/p>\n<p><strong>You want your teams to develop a sense of intolerance for work that\u2019s just sitting there.<\/strong><\/p>\n<p>This feeling should become second nature for everyone. Imagine a team where everyone is actively working to resolve the problems that slow them down. That\u2019s the kind of proactive culture we\u2019re aiming for.<\/p>\n<h2>How to Cultivate a Proactive Team Culture<\/h2>\n<p>So, how do we foster this culture of intolerance for idle work?<\/p>\n<p>It starts with visibility.<\/p>\n<p>Encourage your team to bring up blockers during daily standups every single day and brainstorm ways to overcome them. Make it clear to them that blockers are not just roadblocks, they are opportunities for improvement.<\/p>\n<p>This can be as simple as asking the right questions during meetings:<\/p>\n<ul>\n<li>What\u2019s currently blocked?<\/li>\n<li>What\u2019s our plan to resolve the blocker?<\/li>\n<li>Who can help with that?<\/li>\n<\/ul>\n<p>By consistently addressing these questions, you create a habit of attacking blockers head-on. Your team will start seeing blockers not as something they don\u2019t have control over but as challenges they have to address.<\/p>\n<p>And that\u2019s all you need to shift the perspective from ignorance and intolerance.<\/p>\n<div class=\"cf-14869-area-150047\"><\/div>\n<h2>How to Handle Blockers on Different Platforms<\/h2>\n<p>Now, let\u2019s talk about how to handle blockers across different platforms. Here are some tips on managing blocked work so you can visualize it and gain actionable insights:<\/p>\n<ul>\n<li><strong>In Jira:<\/strong> Use Jira flags to mark issues as blocked. Remember, a blocked work item is still in progress, a commitment, a piece of value your customers are waiting for.<\/li>\n<\/ul>\n<p style=\"margin-left: 40px;\">Both blocked and unblocked tasks should count towards your <a href=\"https:\/\/getnave.com\/blog\/how-to-implement-wip-limits\/\" target=\"_blank\" rel=\"noopener\">WIP limit<\/a> and have a <a href=\"https:\/\/getnave.com\/blog\/kanban-classes-of-service\/\" target=\"_blank\" rel=\"noopener\">Class of Service<\/a> assigned to them. Discuss blockers during daily standup meetings and escalate issues if needed to encourage swift resolution.<\/p>\n<ul>\n<li><strong>In Azure DevOps:<\/strong>\n<ul>\n<li><strong>Create a Custom Field:<\/strong> Start by creating a custom boolean field to mark work items as blocked.<\/li>\n<li><strong>Mark Work Items:<\/strong> Use this custom field in your Azure board to mark blocked items.<\/li>\n<li><strong>Follow Up:<\/strong> Once the item is unblocked, remove the flag.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>So, why bother with all this? Here\u2019s the deal: it helps you visualize blocked work, making it easier to track and analyze. On your Nave dashboards, edit your dashboard and select the custom blocked field. This will highlight blocked items with a big red dot on your charts. Nave will track your blocked time, allowing you to see how blocked work impacts your performance.<\/p>\n<p><a href=\"https:\/\/getnave.com\/blog\/wp-content\/uploads\/cycle-time-scatterplot-by-nave-image.jpg\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6310\" src=\"https:\/\/getnave.com\/blog\/wp-content\/uploads\/cycle-time-scatterplot-by-nave-image.jpg\" alt=\"Cycle Time Scatterplot by Nave | Image\" width=\"1999\" height=\"1125\" srcset=\"https:\/\/getnave.com\/blog\/wp-content\/uploads\/cycle-time-scatterplot-by-nave-image.jpg 1999w, https:\/\/getnave.com\/blog\/wp-content\/uploads\/cycle-time-scatterplot-by-nave-image-768x432.jpg 768w, https:\/\/getnave.com\/blog\/wp-content\/uploads\/cycle-time-scatterplot-by-nave-image-1536x864.jpg 1536w, https:\/\/getnave.com\/blog\/wp-content\/uploads\/cycle-time-scatterplot-by-nave-image-1200x675.jpg 1200w, https:\/\/getnave.com\/blog\/wp-content\/uploads\/cycle-time-scatterplot-by-nave-image-585x329.jpg 585w\" sizes=\"auto, (max-width: 1999px) 100vw, 1999px\" \/><\/a><\/p>\n<p><em>On the <a href=\"https:\/\/getnave.com\/cycle-time-scatterplot\" target=\"_blank\" rel=\"noopener\">Cycle Time Scatterplot by Nave<\/a>, the red dots represent tasks that have been flagged as blocked at any point during their lifecycle.<\/em><\/p>\n<p>Analyzing blocked work during retrospectives is a game-changer. Use tools like Nave\u2019s Cycle Time Scatterplot to detect blocked work items. Switch to a bar chart to see how much time is spent on specific block reasons. Focus on blocked time and dig into the reasons behind these blockages.<\/p>\n<h2>Improve Your Delivery Speed by Prioritizing Initiatives<\/h2>\n<p>From then on, to make the most of your improvement efforts, you want to prioritize resolving the blockers that take the most of your time first.<\/p>\n<p>This process is called blocker clustering analysis. Here\u2019s a step-by-step guide to implementing it:<\/p>\n<ul>\n<li><strong>Identify Your Blockers:<\/strong> At the moment a work item gets blocked, flag it and specify the reason for the blockage. This could be due to internal dependencies, external dependencies, defects, expedite requests, etc. Use a dedicated custom field from type \u201cselect list\u201d to specify your blocked reasons.<\/li>\n<li><strong>Capture Blockers&#8217; Time:<\/strong> Track the total time each work item spends in a blocked state. This helps in understanding how much waiting time is accumulated due to specific blockers. Use the Cycle Time Breakdown Chart for that purpose.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6309\" src=\"https:\/\/getnave.com\/blog\/wp-content\/uploads\/cycle-time-breakdown-chart-by-nave-image-1.png\" alt=\"Cycle Time Breakdown chart by Nave | Image\" width=\"1999\" height=\"1125\" srcset=\"https:\/\/getnave.com\/blog\/wp-content\/uploads\/cycle-time-breakdown-chart-by-nave-image-1.png 1999w, https:\/\/getnave.com\/blog\/wp-content\/uploads\/cycle-time-breakdown-chart-by-nave-image-1-768x432.png 768w, https:\/\/getnave.com\/blog\/wp-content\/uploads\/cycle-time-breakdown-chart-by-nave-image-1-1536x864.png 1536w, https:\/\/getnave.com\/blog\/wp-content\/uploads\/cycle-time-breakdown-chart-by-nave-image-1-1200x675.png 1200w, https:\/\/getnave.com\/blog\/wp-content\/uploads\/cycle-time-breakdown-chart-by-nave-image-1-585x329.png 585w\" sizes=\"auto, (max-width: 1999px) 100vw, 1999px\" \/><\/p>\n<p><em>Agile teams across the globe use the <a href=\"https:\/\/getnave.com\/cycle-time-breakdown-chart\" target=\"_blank\" rel=\"noopener\">Cycle Time Breakdown chart by Nave<\/a> to identify the blockers that slow them down the most.<\/em><\/p>\n<ul>\n<li><strong>Determine Root Causes:<\/strong> Analyze the data to identify which blockers are causing the most significant delays. This involves breaking down the blocked time by reason and evaluating the impact of each type of blocker.<\/li>\n<li><strong>Visualize and Analyze:<\/strong> Now that you understand the distribution of blocked time, choose the most impactful one your performance and create an initiative to resolve it first.<\/li>\n<\/ul>\n<p><strong>Here\u2019s your action item:<\/strong> If you haven\u2019t connected Nave to your product management tool, now is that time. <a href=\"https:\/\/getnave.com\/kanban-dashboards\" target=\"_blank\" rel=\"noopener\">Start your trial here, it\u2019s free for 14 days, no strings attached<\/a> \u2192<\/p>\n<div class=\"cf-14869-area-125960\"><\/div>\n<p>And remember, don\u2019t let blocked work become a standard part of your process. Shift your mindset, create a proactive culture, and tackle blockers head-on. By doing so, you\u2019ll not only speed up your time to market but most importantly, you\u2019ll unlock new opportunities for improvement.<\/p>\n<p>If you know someone struggling with blockers, share this article. I believe that plenty of teams need to hear that message, so let\u2019s spread the word!<\/p>\n<p>Alright, my friend. Thanks for tuning in. I\u2019ll see you again next week, same time and place for more managerial insights. Have a wonderful day!<\/p>\n<div class=\"cf-14869-area-150046\"><\/div>\n<div style='text-align:left' class='yasr-auto-insert-visitor'><\/div>","protected":false},"excerpt":{"rendered":"<p>Today, let\u2019s take a step back to basics and talk about blockers: what they are, why it\u2019s crucial to keep your finger on the pulse of blocked work, and what opportunities come with handling them head-on. Let\u2019s be real&#8230; blockers often don\u2019t get the attention they deserve, but by the end of this article, I [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":6308,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"yasr_overall_rating":0,"yasr_post_is_review":"","yasr_auto_insert_disabled":"","yasr_review_type":"","footnotes":""},"categories":[69],"tags":[],"class_list":["post-6304","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-process-improvement"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why Blockers Can\u2019t Be Overlooked (+How to Manage Them Effectively!) | Nave<\/title>\n<meta name=\"description\" content=\"Blockers: what they are, why it\u2019s crucial to keep your finger on the pulse of blocked work, 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