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When an executive asks why cycle time is up, what happens in the next 30 seconds?
Get the free 10-page PDF to examine six response patterns coaches reach for under pressure, why each one is tempting and what it can cost the organization.
Inside the guide
The guide breaks down six ways an executive conversation can go sideways.
- What happens when the pressure is resolved too quickly?4
- What happens when certainty becomes a condition for answering?5
- What happens when a correct explanation loses the room?6
- What happens when you redirect the conversation away from root cause?7
- What happens when you make the trade-off explicit?8
- What happens when you set a boundary around metric misuse?9
The meeting moves on, but you don’t
You have 30 seconds to answer a question the metric cannot settle on its own.
An executive asks why cycle time is up. The conversation calls for an answer before there is enough evidence for a confident root cause. The Six Failure Modes examines what coaches commonly reach for in that moment and what each response sets in motion.
The question asks for a cause
The room wants to know why the metric changed, not only what changed.
The decision cannot wait for a full analysis
The conversation continues while the evidence is still incomplete.
Every response has a consequence
What you say next can shape how leaders interpret the metric and what the organization does with it.
About the author
The guide is written by Sonya Siderova, Founder and CEO of Nave.
Nave grew out of a product development team that was delivering just 25% of what it committed to. After adopting Kanban, the team began making decisions from delivery data instead of opinions. That experience eventually became Nave, a flow analytics platform trusted by 7,000+ delivery teams worldwide.
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