Often, managers use average delivery times to make future predictions. Even though this method is intuitive and widely spread, making delivery commitments based on averages is not reliable. Let’s explore the challenges that come with this approach.  What Are Delivery…

Effective demand management is the cornerstone of delivering results in a consistent manner and keeping your commitments. And the balance between demand and capacity is in its foundation. When demand exceeds your capability, delivery times increase and, in the end,…

2020 has been, undoubtedly, a markedly unusual year for a variety of businesses. Teamwork and collaboration have had all sorts of new challenges thrown their way, and so assessing our performance has never been so vital. Luckily, 2020 has also…

Introducing WIP limits is one of the most powerful approaches to reduce delivery times by aligning demand with capacity and keeping the focus on the most important work.  Often though, introducing WIP limits meets resistance from within the team. People…

When it comes to product management, the most pressing question always seems to be “When will this be done?”. Probabilistic forecasting has been proven to be one of the most reliable methods to make future predictions while achieving maximum accuracy…

If there are ghosts, goblins, witches, superheroes, cartoon characters, and a wild variety of oddly-dressed creatures knocking on your door and shouting “trick or treat!”, chances are it’s Halloween. You’d better cover your bases and shell out the sweets, or…

All too often, as you are just getting started with evaluating your flow metrics, you find that the data you have collected is entirely unreliable. As a result, it is impossible to use that data to make data-driven decisions. Most…