Flow Metrics & Analytics

Due Date Performance

What it answers

Are we meeting commitments?

See how often work is delivered on time and identify the reasons behind delays.

Example

How to read it

Due Date Performance Chart in Nave: completed work items as dots, a dashed regression line, and the cycle time and predicted time axes
  1. A completed work item

    Each dot represents a completed work item on your board.

  2. Cycle time

    The horizontal axis shows the cycle time of each completed work item.

  3. Predicted time

    The vertical axis shows the predicted time of each completed work item.

  4. The regression line

    The regression line runs roughly through the middle of all completed tasks. Its slope shows the correlation between predicted time and actual completion time.

See the Due Date Performance in action

Evaluate your due date performance

The Due Date Performance Chart compares the time between a task’s start date and due date with the actual time taken to deliver it.

Each dot represents a completed work item on your board. The horizontal axis shows cycle time, and the vertical axis shows predicted time.

Due-date performance measures reliability and reflects the quality of your initial forecast. More stable systems produce more reliable forecasts.

Due Date Performance Chart in Nave: a work item's predicted time and cycle time shown on hover

Analyze your delayed work

Filter completed work by ‘On-time work items’ or ‘Overdue work items’ to analyze the reasons behind delays.

Predicted time is the difference between when a task entered your workflow and its due date. Completion time is the difference between the same starting point and the task’s actual done date.

Due Date Performance Chart in Nave: filtering by On time work items and Overdue work items

Spot bottlenecks on your workflow

Click a dot to see the task’s total cycle time, predicted time, cycle time in each process state, and a direct link to your management system.

Analyze overdue tasks individually. Pay particular attention to the states with the longest cycle times to identify bottlenecks and opportunities for improvement.

Due Date Performance Chart in Nave: task details after clicking a dot, including cycle time in each process state

Assess the accuracy of your predictions

The regression line runs roughly through the middle of all completed tasks. Its slope shows the correlation between predicted time and the actual time spent finishing the work.

Use the due date regression line to assess the accuracy of your predictions and evaluate how efficiently your system is running.

Due Date Performance Chart in Nave: the regression line through completed work items

Measure your on-time delivery ratio

The ‘On-Time Delivery’ widget shows the percentage of work delivered before its due date. It also shows how your due date performance trends have developed over time.

Assess whether your work has been delivered on time. A low percentage means your initial predictions are not reliable. In that case, consider forecasting with past performance data using the Cycle Time Scatterplot.

Due Date Performance Chart in Nave: the On-Time Delivery widget showing 94.12% and its trend

You can export the filtered data shown in this chart as a CSV.

What to look for

A declining on-time delivery trend

The ‘On-Time Delivery’ widget shows how your due date performance trends have developed over time. A declining trend means fewer of your recent deliveries are meeting their due dates.

States with long cycle times

In overdue tasks, pay particular attention to the process states with the longest cycle times. These can point to bottlenecks and opportunities for improvement.

A low on-time delivery percentage

A low ‘On-Time Delivery’ percentage means your initial predictions are not reliable.

What decisions it helps you make

  • Analyze overdue tasks individually and focus on the process states with the longest cycle times to identify bottlenecks and opportunities for improvement.
  • Assess whether your work has been delivered on time.
  • Use the Cycle Time Scatterplot to forecast your work from past performance data.

See these analytics with your own delivery data.

Connect your existing delivery data and start exploring your flow.