Analyze your flow efficiency. Assess the issues with the longest waiting times. Evaluate how your flow efficiency trends build over time.
The Flow Efficiency Chart for ZenHub shows the flow efficiency of your completed issues for the selected time period, with flow efficiency percentage on the horizontal axis and number of work items on the vertical axis.
Improving flow efficiency starts with visualizing your waiting time. To be able to measure your flow efficiency, you have to design your ZenHub board to support that concept. Make sure you divide the states in your workflow into working states where issues are being worked on, and queue states, where issues are held up waiting.
By clicking over the bars, you will be able to see more issue details such as the flow efficiency of the issues, a direct link to the cards on your ZenHub board, and the cycle time breakdown of the time your work spent in progress.
Once you’ve identified the issues with the longest queue times, think about the reasons behind their delays. The higher your flow efficiency is, the faster and smoother your delivery process.
The ‘Average Flow Efficiency’ widget on the top of the graph shows the average flow efficiency percentage of your workflow, as well as how trends have been moving over time. Ideally, the line should stay even or slightly decrease.
Any reduction of inactive time will improve your overall cycle time. Looking at wait time is usually the easiest and cheapest area to investigate first when it comes to process improvement.
The ‘Percent range’ control on your sidebar enables you to filter out certain percent ranges from your Flow Efficiency Chart for ZenHub.
The percent range filter on your Flow Efficiency Chart for ZenHub will allow for those occasions where you don’t want to track edge cases, like tasks with 0% or 100% flow efficiency.